Privacy Policy
Effective Date: 03/01/2017
Aurora Biolabs, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including through our website, services, and products.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number
- Company/organization name
- Shipping and billing address
- Payment details (processed securely through third-party providers)
b. Technical Information
- IP address, browser type, operating system
- Pages visited, time spent on site
- Cookies and similar tracking technologies
c. Product and Service Data
- Purchase history and preferences
- Sample or research requests
- Communication history with our support or sales teams
2. How We Use Your Information
We use the collected information to:
- Fulfill product orders and provide services
- Respond to inquiries and support requests
- Improve our products, services, and website
- Send updates, promotions, or scientific content (with your consent)
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Trusted third-party service providers (e.g., payment processors, shipping partners)
- Regulatory authorities if required by law
- Affiliates or business partners involved in joint projects or services
4. Data Security
We implement appropriate physical, technical, and organizational safeguards to protect your information from unauthorized access, loss, or misuse.
5. Your Rights and Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, contact us at info@aurorabiolabs.com
6. Cookies
We use cookies to enhance user experience, track site performance, and deliver relevant content. You can control cookies through your browser settings.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at: info@aurorabiolabs.com
